Business Intelligence

We at Tech Ardour believe that customers are the most important aspect in our way to success. Without a satisfied client base, we cannot attain pre-determined business goals and survive in this competitive market. Thus it becomes important for us to provide you information and services according to your preference. For adapting to the changing demands of our clients, we have employed Business Intelligence (BI) mechanism within our organization. With the assistance of BI we have been able to gather information on the latest market trends and come up with innovative products & services to meet the anticipation of customers.

What is Business intelligence?

Business Intelligence is a combination of expert information, knowledge and technology that transforms ordinary data into useful information for varied business purposes. It handles large information and helps the businesses in finding and developing new opportunities. Innovative & effective strategies provide long term stability and competitive market edge.

Need of Business Intelligence

In the world of technological advancement clients are demanding more efficient services from the business houses. For staying in the competition, companies have to meet or exceed the expectations of its clientele. Thus, companies are heavily depending on their Business Intelligence system to keep in pace with the latest trends and future events.

Our Business Intelligence System enables us to make well organized business decisions and gain a competitive advantage in the market.

Technological Needs

For effective running of Business Intelligence System in our organization, we focus on the following technical issues:

  • Volume of Data
  • Benchmark and Performance Goals
  • Data Retention (duration of data storage)
  • Security and Privacy (specified user access to warehouse)
Function of BI Technologies:

BI technologies provide historical, current and predictive views of business operations. Most common functions of business intelligence technologies utilize by us are:

  • Online analytical processing
  • Data mining, process mining and text mining
  • Complex event processing
  • Business performance management
  • Predictive analysis and prescriptive analysis
  • Analytics
  • Reporting
  • Benchmarking
Benefits of Business Intelligence

Information is considered as the second most important resource that a company may possess. Our Business Intelligence provides timely & accurate information which enables us to take performance oriented decisions. It acts quickly and effectively on the information and expedites our decision making process which results in competitively superior performance.

Furthermore BI allows timely & appropriate response to customer problems and priorities, there by improves customer experience.

Our in-house Business Intelligence System has the following benefits:

Eliminates the guess work within the organization and helps in taking firm decisions.
Enhances communication among the departments during coordinating activities.
Enables us to respond effectively to the unstable financial conditions, supply chain operations and customer preferences. Helps in sharing information with the business partners.
Provides the report on working of entire organization and departments from top to bottom.

Types of Business Intelligence tools

There are different set of Business Intelligence tools available in the market to match up the versatile requirements of varied big/small enterprises.
Tech Ardour utilizes the following BI tools to help out the valuable customers:

  • OLAP: Online analytical processing
  • Web based Reporting
  • Reporting and querying software: Extracts, sort, summarize, and present selected data.
  • Spreadsheets
  • Local information systems
Customer Benefits

Business Intelligence presents distinct advantages to the customer oriented businesses like Tech Ardour. We deal directly with the customers and cater their maximum requirements with the help of our advanced BI system.

  • Give access to the information regarding customer habits and their preferred products & services. With the help of this information we make adequate modifications in our services to match up with the customer’s expectations.
  • It offers us valuable data that help in attaining opportunities for up-selling and cross-selling products and services
  • BI makes the sales and marketing efforts streamlined that increases the possibility of complete customer satisfaction.
  • BI keeps the information in single database that enhances the customer experience and satisfaction resulting in increased customer retention.
  • It enhances the overall efficiency of our organization by reducing costs and increasing revenues. Thus enables us to provide world class service to our clients at competitive prices.