Business Intelligence
We at Tech Ardour believe that customers are the most important aspect in our way to
success. Without a satisfied client base, we cannot attain pre-determined business
goals and survive in this competitive market. Thus it becomes important for us to
provide you information and services according to your preference. For adapting
to the changing demands of our clients, we have employed Business Intelligence (BI)
mechanism within our organization. With the assistance of BI we have been able to
gather information on the latest market trends and come up with innovative products
& services to meet the anticipation of customers.
What is Business intelligence?
Business Intelligence is a combination of expert information, knowledge and technology
that transforms ordinary data into useful information for varied business purposes.
It handles large information and helps the businesses in finding and developing
new opportunities. Innovative & effective strategies provide long term stability
and competitive market edge.
Need of Business Intelligence
In the world of technological advancement clients are demanding more efficient services
from the business houses. For staying in the competition, companies have to meet
or exceed the expectations of its clientele. Thus, companies are heavily depending
on their Business Intelligence system to keep in pace with the latest trends and
future events.
Our Business Intelligence System enables us to make well organized business decisions
and gain a competitive advantage in the market.
Technological Needs
For effective running of Business Intelligence System in our organization, we focus
on the following technical issues:
- Volume of Data
- Benchmark and Performance Goals
- Data Retention (duration of data storage)
- Security and Privacy (specified user access to warehouse)
Function of BI Technologies:
BI technologies provide historical, current and predictive views of business operations.
Most common functions of business intelligence technologies utilize by us are:
- Online analytical processing
- Data mining, process mining and text mining
- Complex event processing
- Business performance management
- Predictive analysis and prescriptive analysis
- Analytics
- Reporting
- Benchmarking
Benefits of Business Intelligence
Information is considered as the second most important resource that a company may
possess. Our Business Intelligence provides timely & accurate information which
enables us to take performance oriented decisions. It acts quickly and effectively
on the information and expedites our decision making process which results in competitively
superior performance.
Furthermore BI allows timely & appropriate response to customer problems and priorities,
there by improves customer experience.
Our in-house Business Intelligence System has the following benefits:
Eliminates the guess work within the organization and helps in taking firm decisions.
Enhances communication among the departments during coordinating activities.
Enables us to respond effectively to the unstable financial conditions, supply chain
operations and customer preferences. Helps in sharing information with the business
partners.
Provides the report on working of entire organization and departments from top to
bottom.
Types of Business Intelligence tools
There are different set of Business Intelligence tools available in the market to
match up the versatile requirements of varied big/small enterprises.
Tech Ardour utilizes the following BI tools to help out the valuable customers:
- OLAP: Online analytical processing
- Web based Reporting
- Reporting and querying software: Extracts, sort, summarize, and present selected
data.
- Spreadsheets
- Local information systems
Customer Benefits
Business Intelligence presents distinct advantages to the customer oriented businesses
like Tech Ardour. We deal directly with the customers and cater their maximum requirements
with the help of our advanced BI system.
- Give access to the information regarding customer habits and their preferred products
& services. With the help of this information we make adequate modifications in
our services to match up with the customer’s expectations.
- It offers us valuable data that help in attaining opportunities for up-selling and
cross-selling products and services
- BI makes the sales and marketing efforts streamlined that increases the possibility
of complete customer satisfaction.
- BI keeps the information in single database that enhances the customer experience
and satisfaction resulting in increased customer retention.
- It enhances the overall efficiency of our organization by reducing costs and increasing
revenues. Thus enables us to provide world class service to our clients at competitive
prices.